The product I purchased has passed its use by date. Is it still ok to eat?
We do not recommend eating the product once the use by date has passed.
Can I purchase your single-serve products directly from you?
No. Blount Fine Foods does not sell directly to consumers at this time.
I have food allergies. How will I know if I can eat any of your products?
We take food allergies very seriously at Blount. If you suffer from a food allergy, we recommend you review each and every ingredient statement carefully before consuming one of our products. Our manufacturing facility does not use peanuts, but we do use coconut which is considered a tree nut. We also have products that contain milk, eggs, fish, shellfish, wheat, and soy.
Are your products kosher?
Unfortunately, we currently do not offer any products that are kosher.
Is there MSG in any of your products?
We do not add monosodium glutamate (MSG) to any of our products. However, because MSG can be found naturally occurring in many foods such as tomatoes, cheeses, yeast extracts, and more, we cannot say that all products are “MSG Free”. The level of naturally occurring MSG is far below the threshold for triggering a reaction in someone with a sensitivity.
Do your products contain trans fats?
We avoid ingredients containing partially hydrogenated oils, therefore our products do not contain artificial trans fats. In some cases, naturally occurring trans fats may be present due to ingredients from animal sources such as beef or dairy products.
I heated your product and still have some leftover. Can I refreeze it after it’s been heated?
No, we do not recommend you refreeze the product after it has been heated. The best way to store it after it has been heated is to let it cool to 39°F or less, then cover and store it in your refrigerator for up to 3 days.
The product I bought is refrigerated. Can I freeze it?
For best results, we recommend you serve your refrigerated product right away. If you'd like to freeze it, you can, as long as it is frozen before the use by date on the package. Once frozen, it will last nine months from that date in your freezer.
What’s the best method for heating your products?
We make our products in a variety of sizes so the length of time needed to heat your package will vary. Please consult the package for exact heating instructions. If using the stovetop, pour product into a heavy saucepan and heat over medium heat, stirring occasionally, until hot. For microwave use, be sure to remove the plastic seal from the package and loosely cover with microwavable plastic wrap or paper towel before microwaving. Stir the soup halfway through the recommended cooking time.
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